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All products are send through the postal services, unless another method of shipment is requested by the buyer.
The order processing is done immediately upon order receipt, and shipped within two weeks of order receipt, providing we have received payment.
Returns are accepted within 5 (five) days of receipt of order, and upon prior notification from buyer. No return will be accepted after that period. We will happilly refund your purchase if the item is received damaged or faulty. All other returns: store credit only. Goods must be in as sent condition and with tags not removed.
If you wish to discuss a product, please call us at 845-557-0938 in the US. Foreign countries, dial +1-845-557-0938. Please make sure to have the "Product Code Number". This number is located right under the title of the Product and usually start with letters followed by numbers; example: HDB3-1.